Reporting to the Cargo and Passenger Operations Manager, the ideal candidate will be required to promote Kenya Airways Cargo to ensure that cargo capacities and revenue is maximized; while meeting the set targets and ensuring customer satisfaction, loyalty and retention through providing high standard customer service and representation of KQ Cargo.
Key Accountabilities/ Responsibilities
- Achieve set revenue targets for the region through long term commitments (BSAs) and retaining and expanding the clientele portfolio.
- Create awareness of all Kenya Airways services and products in the area to expand airlines influence in the market & generate future sales.
- Monitor and control cargo sales budget to ensure achievement of the set targets.
- Identify and recommend GSAs to ensure the growth and expansion of airline network and revenue generation.
- Evaluate market trends to identify new opportunities and possible threats through market intelligence and competitor activities information.
- Ensure timely & accurate invoicing data to protect revenues.
- Develop, maintain & enforce cargo procedures.
- Provide inputs for competitive pricing in the AOS that will ensure high revenue generation and achievement of targets.
- Assess cargo sales performance to ensure optimal planning for future capacity.
- Work with Skyteam partner airlines to achieve cargo synergies and additional revenue generation.
Knowledge, Skills and Experience
- Bachelors’ degree in a relevant field.
- Minimum of 5 years’ experience in the aviation industry with 3 years in Supervisory level working within the sales environment.
- Knowledge of pricing & inventory management
- Strong interpersonal skills.
- Advance practical knowledge of Microsoft Office package with bias on Excel & working with databases.
- Analytical skills on sales performance.
- Excellent communication skills.
Desired Behavioral Competencies
- Decision making ability & independence
- Strategic thinking & influencing
- Business acumen & analytical thinking
- Leadership qualities
- Communication skills
- Result orientation & pro-activity
- Efficiency & effectiveness
- Reliability & responsibility
- High Integrity
If you meet the above requirements, please submit your application letter and a detailed curriculum vitae quoting the position in the subject of your email to recruitment@kenya-airways.com by Thursday 10th June 2021.
Only short-listed candidates will be contacted.
Kenya Airways is an equal opportunity employer.
Key Accountabilities/ Responsibilities
- Achieve set revenue targets for the region through long term commitments (BSAs) and retaining and expanding the clientele portfolio.
- Create awareness of all Kenya Airways services and products in the area to expand airlines influence in the market & generate future sales.
- Monitor and control cargo sales budget to ensure achievement of the set targets.
- Identify and recommend GSAs to ensure the growth and expansion of airline network and revenue generation.
- Evaluate market trends to identify new opportunities and possible threats through market intelligence and competitor activities information.
- Ensure timely & accurate invoicing data to protect revenues.
- Develop, maintain & enforce cargo procedures.
- Provide inputs for competitive pricing in the AOS that will ensure high revenue generation and achievement of targets.
- Assess cargo sales performance to ensure optimal planning for future capacity.
- Work with Skyteam partner airlines to achieve cargo synergies and additional revenue generation.
Knowledge, Skills and Experience
- Bachelors’ degree in a relevant field.
- Minimum of 5 years’ experience in the aviation industry with 3 years in Supervisory level working within the sales environment.
- Knowledge of pricing & inventory management
- Strong interpersonal skills.
- Advance practical knowledge of Microsoft Office package with bias on Excel & working with databases.
- Analytical skills on sales performance.
- Excellent communication skills.
Desired Behavioral Competencies
- Decision making ability & independence
- Strategic thinking & influencing
- Business acumen & analytical thinking
- Leadership qualities
- Communication skills
- Result orientation & pro-activity
- Efficiency & effectiveness
- Reliability & responsibility
- High Integrity
If you meet the above requirements, please submit your application letter and a detailed curriculum vitae quoting the position in the subject of your email to recruitment@kenya-airways.com by Thursday 10th June 2021.
Only short-listed candidates will be contacted.
Kenya Airways is an equal opportunity employer.
