On the evening of Saturday 8th December 2018, Kenyans who rely on Mpesa for money transactions were left stranded and helpless due to massive blackout which was experienced across the country.
Mpesa users could not send or receive money, pay via Lipa Na Mpesa nor even buy credit or any other related service from Mpesa.
Safaricom which owns the mobile money transfer utility acknowledged the outage and promised to resolve the matter.
On the following day Sunday, the biting issues had been resolved but Kenyans who had enough of the breakdown were unforgiving.
Safaricom later confirmed the issues had been resolved and apologized to its customers.
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