In times of crisis, workers face a complicated employment scenario : demand for productivity and growing uncertainty. That is, you cannot stop being productive, but at the same time you are worried about what may come in the future.
This combination implies a return to the human aspect in order to cope with the crisis, in which soft skills have to be enhanced.
Furthermore, in an increasingly automated context, soft skills are important for workers to find more opportunities than threats in the adoption of technology in companies.
A return to the human aspect implies a better development of social-emotional and communication skills.
Check below the 10 key soft skills to have to navigate times of crisis:
1. ADAPTATION TO CHANGE
How to avoid an environment of uncertainty without knowing how to adapt to changes? Markets are always transforming and with this transformation comes changes. In the midst of the crisis, the ability to adapt quickly and effectively to the circumstances that arise is required.
2. COLLABORATIVE SPIRIT
In times of crisis, an individualistic attitude does little to help you get ahead. Greater challenges demand greater teamwork , two heads are better than one. Therefore, collaboration and cooperation play a fundamental role.
3. DIGITAL COMMUNICATION
The implementation of technology is accompanied by new challenges to communicate . There are people who are very good at communicating in a traditional work environment, but not the same in a digital field, explains the specialist.
4. CREATIVITY AND INNOVATION
How to face a crisis without being creative and innovating ? Changes in the market demand both skills in talent so as not to be left behind in the transformation.
5. EFFICIENCY AND ORDER
A crisis can hardly be overcome without an order in time. Uncertain environments require talent to be more organized to focus on what provides the most value and avoid spending so much time on things that will not help personal, professional and organizational growth.
6. EMPATHY AND TOLERANCE
Each person experiences a different crisis, although everyone may be facing an environment of uncertainty, each reality is different. It is important to keep this in mind and be very empathetic with collaborators and co-workers.
This is perhaps the most difficult soft skill to develop, in the opinion of the specialist. The resilience is important because it is the ability of the person to adapt to changes and generate results after facing problems.
8. EMOTIONAL INTELLIGENCE
The human being has feelings, reacts to any circumstance. In times of crisis, responses are not always positive and good emotional management will help improve both the personal and work environment.
Facing the crisis is not easy without good leadership and in times of crisis, we can be leaders of our own work, especially if we speak of a home office context .
10. WORK ETHIC
This soft skill is always important, but in times of crisis it becomes more relevant because many challenges are faced that cannot be overcome if people are not responsible and professional in their work, with strong ethics .