Kenyan Mpesa customers are now worried after another seemingly similar case of Mpesa breakdown barely weeks between the technical hitches.
Today in the afternoon, a good number of Mpesa transactions were not able to be transacted. Mpesa owned by Safaricom has not clearly shown what went wrong with their systems.
Safaricom went down on Twitter to apologize.
with all these mpesa technical hitches, I hope I'll wake up one morning & find Bob collymore deposited 10million in my account.
— JN SHINE™ (@jn_shine) May 6, 2017
We are currently experiencing delays on some M-Pesa transactions. As we work to resolve this, we apologize for the inconvenience.
— Safaricom PLC (@SafaricomPLC) May 6, 2017
All M-PESA services have now been normalized. Once again, we apologize for any inconvenience.
— Safaricom PLC (@SafaricomPLC) May 6, 2017
But some of the disappointed users could not hide their frustrations
https://twitter.com/giveawayrova/status/860783515209740288
I've done my shopping, nafika counter to pay through till then Mpesa is suddenly not working, now my chick thinks I was broke. @SafaricomLtd
— The Trading Room (@tradingroomke) May 6, 2017
Hi @SafaricomLtd how about you notify us that mPesa is down before we cause queues at retailers?
— Aunty 🇰🇪 (@IamGeci) May 6, 2017
