Safaricom will shut down its 5 major services for two days, from Saturday 7th April to Sunday 8th April 2018.
The five major services which will be interrupted during its second phase of maintenance include
- Okoa Jahazi
- Sim Swap
- Data bundle purchase Services
- Flex bundle purchase and
- Product purchase
However, the rest of the services such as Mpesa and Voice data will remain active.
Over the past few months, Safaricom which commands a big customer share by over 29 million Kenyans, has faced a bad reputations especially on weekends where their services are occasionally poor following a spate of interruptions pegged on system maintenance
