On 28th June 2019, Kenyans who are Safaricom’s subscribers were treated to a VIP platforms when their lucrative package dubbed Platinum costing as much as Sh.10,000 malfunctioned
The technical problems happened around 8.30am in the morning when the normally customers who thought they could never afford such a prestigious package were served with the offer almost free of charge.
The service accessed using code *544# with option 6, the plan offers breathtaking 100 international call minutes, 1,500 minutes and 40gb of data
The offer is usually bought through airtime, Mpesa or bonga points . It largely benefited bonga points customers
The offer could be bought with even 1 bonga point.
However by 9.30am, Safaricom had noticed the problem and pulled down the Platinum offer.
