To ensure clients are seated comfortably on their visit to the club, and are also managed in orderly manner.
In addition to function as live customer service representative.
Expected to move around the establishment to make sure all clients are well taken care of, and to see to the enjoyment and satisfaction of customers.
oversee the activities of other members of staff.
There may be instances when certain customers are displeased with the services offered at the club.
In such circumstances, the hostess will have to make the effort towards pacifying such clients. But if things get out of hands, she will revert to the appropriate supervisor to help put things right.
Work together with the management and other members of staff of the company in order to ensure top quality service delivery to clients.
Ensure all clients are having a great time. In simple terms, she will act as the ear, eye, and mouthpiece of the club.
Other duties of club hostesses also include leading clients to their seats and making sure they are properly served.
She will entertain clients after they have passed through security and have found their own seats.
Proper handling of guests by a club’s hostess usually encourages guests to buy more and to come back again, thereby enhancing the revenue of the organization.
She is expected to dress well and attractively, and also to be jovial and highly interactive.
She is expected to wear cheerful looks always as this can impact on how clients respond to the company’s offers.
The club hostess is the very first person that guests will see when entering the restaurant, therefore, she should be fully aware of her role and play same to perfection.
To succeed on the job, the hostess should work with a positive attitude and handle things as if she owns the club.
_send cv to [email protected] note whoever sends to attach picture_
