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Youth Village Kenya > Blog > Opportunities > Internship > Safaricom Are Hiring Counter Tellers
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Safaricom Are Hiring Counter Tellers

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Last updated: 2019/01/22 at 10:44 AM
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Safaricom are a market leader in the SACCO industry located in Nairobi and offering FOSA services to our members.

Contents
DUTIES AND RESPONSIBILITIES:QUALIFICATIONS:EXPERIENCE:KEY COMPETENCES:

As part of Safaricom growth strategy, they are looking to hire a qualified staff to fill the position of a Teller.

The job holder will be expected to accurately and efficiently handle routine transactions and offer excellent customer care services to their Members.

DUTIES AND RESPONSIBILITIES:


 Provides FOSA services to customers by receiving deposits and loan payments.
 Process all M-PESA deposits and payments.
 Process and maintain petty cash payment records.
 Preparations of daily teller summaries, filings and M-PESA reconciliations.
 Maintain and control cash box keys.
 Issue receipts and payment vouchers.
 Ensure that cheques receipted to FOSA accounts are banked on daily basis.
 Receive and count working cash at beginning of shift.
 Identify customers, validate and cash checks.
 Record all transactions promptly, accurately and in compliance with SACCO
procedures
 Answer inquiries regarding BOSA and FOSA accounts and other SACCO related
services.
 Resolve issues and problems with customer accounts.
 Explain, advise on and promote FOSA products and services to customers.
 Ensure compliance with all internal controls and established policies and procedures.
 Any other duty as and when assigned

QUALIFICATIONS:


 Diploma in Co-operative Management/ Accounting/Business management.
 Minimum of CPA part II
 KCSE mean grade C +
 Basic Telling course

NB: Knowledge in Navision system and a relevant degree will be an added advantage

EXPERIENCE:


 At least 2 years’ relevant experience preferably in a Co-operative Society.
 Knowledge of proper cash handling procedures

KEY COMPETENCES:


 Good knowledge of Excel spread sheets & Word.
 Good knowledge of telling procedures.
 Strong mathematical skills

Competencies:
 Good listening and communication skills
 Customer focus
 Accuracy and attention to detail
 Honesty and integrity
 Teamwork

Candidates who meet the minimum requirements to send their detailed CV (including 3 referees as well as current and expected salary) by 23rd Jan 2019 to [email protected].

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Editor January 22, 2019 January 22, 2019
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