Safaricom users could not receive or send a text or a call, access internet while Mpesa users could not receive transaction messages for the better part of the morning.
Our apologies, we have an M-pesa outage, kindly contact us later for assistance. Inconvenience regretted.^WO
— Safaricom Care (@Safaricom_Care) April 24, 2017
Sorry we have a slight technical fault with the Network ,data and M-PESA services countrywide but the issue is being resolved. ^NP
— Safaricom Care (@Safaricom_Care) April 24, 2017
This even baffled many due to it’s coincidence with the same similar error last year, same day and date.
Similarly, it collided with the current nationwide nominations being held by Jubilee and NASA parties.
If you can't text/call, it is because Safaricom is experiencing a nationwide 'outage on voice, data and M-PESA services.' Talk to someone
— Larry Madowo (@LarryMadowo) April 24, 2017
Kenyans who greatly depend on the biggest mobile subscriber went ahead to condemn them claiming that they demand better services considering that Safaricom is well versed with such experiences.
The Treasury last year classified a possible M-Pesa outage as a fiscal risk to the country, given the platforms ubiquity in Kenya’s economy
— Kenya West (@KinyanBoy) April 24, 2017
